Engineers on site Client Service

At BLJ In-situ Solutions we're dedicated to delivering strong client service. We have a “working with” approach and work toward achieving our client’s project goals. 

The relationships with other organisations, the resources and technology they bring and our joint customer focus enable us to work closely with our clients, understand their needs and deliver resources, technology, and expertise to get the job right the first time.

We pride ourselves on our ability to meet or exceed the expectations of our customers. This is systematically achieved through the application of our Quality Management System which is ISO 9001 certified. Customer satisfaction is ISO 9001’s primary purpose, which goes hand-in-hand with our commitment to delivering strong customer service to our clients. We apply this approach to all plant maintenance and shutdown projects we are involved in.

BLJ technicians performing site maintenance Response Times

BLJ In-situ Solutions can work with its clients to define what response times are required for specific work scopes and to establish these as Key Performance Indicators.

We understand that service means responding to your needs in a safe and timely way. Keeping your plant and equipment operational and efficient is our focus and responding promptly is imperative to ensure we deliver.